A tailor-made computer assistance
Thanks to the quality of our services, Vejes IT support is the ideal partner to accompany you in your company growth and the management of your offices, IT services & points of sales.
A solution adapted to your problem
A technical intervention for all incidents
whether hardware, software, or network related.
Or an operational assistance for all
your stores to guide them on a myriad of topics.
Adaptability and efficiency to all our customer requests
Are among our major assets.
Vejes expertise
International hotline
7:30am to 00:30am 7/7d
Plurilingual
Instant response
Real-time reporting
Skilled technicians
Helpdesk
Level 0 to 3
On site intervention
Technical assistance
Who are we ?
Vejes is an IT support company for large retail chains, offering a unique call center thanks to the quality of its services, adaptability to our customers’ requests, speed of intervention, which would offer a call system without without any queue, handled by a team of competent and multilingual IT support engineer. Our customers have been able to rely for years on a reliable, efficient, and dynamic services.TS
Prestigious clients who trust us
Our business,
be the guarantor of customer communication
Monitor
Possibility to monitor your networks and servers.
Warn
Real-time warnings or on personalized criteras
Manage
We proposed you to manege your deployments and setting up
Updates
Update and replacement of your IT materials.
An international presence
Five fields of expertise
Hotline
Plurilingual, without waiting,
remote actions.
Operational
User assistance
and informations
Hardware
Manage the computer
park equipments , policy,
security, music …
Software
Software maintenance,
data collection and
processing
Third ADSL
Warn networks, management
of the fleet of cash registers
and VSEs
Customer review
We have been working with Vejes for 2 years now and at no time have we had any regrets about choosing this company to support our stores. Previously it was the internal teams and the publisher of our software that provided the support. This caused internal organizational problems especially during periods of high activity and the service provided to the stores was not up to what a company like ours could expect.
Since Vejes has been providing support, we have a strong increase in the satisfaction of our users, because they have direct contact 7 days a week with a contact person who is able in many cases to solve their problems. Internal resources can focus on projects and issues that require more expertise.
The VEJES teams have a perfect knowledge of the Lacoste context which allows them not only to be very reactive, but also to anticipate potential production problems and above all to be a source of proposals to solve them in a sustainable way.
VEJES is a major partner at Lacoste in whom we have full confidence.
We have been working with the company VEJES and its teams since almost 2 years and are fully satisfied with the services provided.
As part of the implementation of our partnership we have enjoyed their professionalism, the organization, and the rigor of the exchanges with the teams in charge of our contract.
We can also underline the human qualities of our interlocutors and their reactivity. They have already shown several times that they were able to adapt to our constraints or last-minute requests, which is very important.
We appreciate also the time range we can access their platform .
Support that allows our network of stores to be assisted in case of need from opening to closing.
We have nothing to complain about missions and interventions realized so far.
For all these reasons we highly recommend the company VEJES for their services.
